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Terms of Use

General
This section (together with documents referred to in it) tells you the terms of use on which you may make use of our website. Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Our name and registered office details are:
Glen Dimplex UK Limited, Millbrook House, Grange Drive, Hedge End, Southampton, Hants, SO30 2DF, United Kingdom
Registered in England and Wales with Company No.1313016

Our other registration numbers are:
VAT No. GB 287 1315 50
EEE Producer Registration Number - WEE/GE0057TS

Where the words "we", "us" or "our" are used in this site, this refers to Glen Dimplex UK Limited. Where the word "you" or "your" is used in this site, this refers to the person visiting the site.

Website Content
We make all reasonable efforts to ensure that the information and material provided on this site is accurate at the time of inclusion, but at any particular time there may be inaccuracies, omissions or information that is not up to date. We take no responsibility for any mis-use of the information on this website. We have a policy of continuous improvement, and therefore reserve the right to alter specifications without notice. Where measurements are shown, these are to give an indication of size only.

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely.

Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. These works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. Any paper or digital copies of any materials which you have printed off or downloaded in any way must not be modified, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining permission from us or our licensors.
If you are in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

To the extent permitted by law, we, other members of our group of companies and third parties connected to us expressly exclude:
- all conditions, warranties and other terms which might otherwise be implied by statute, common law or law of equity;
- any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including (a) loss of income or revenue; (b) loss of business; (c) loss of profits or contracts; (d) loss of anticipated savings; (e) loss of data; (f) loss of goodwill; and (g) wasted management or office time, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss and are not excluded by any other category set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Privacy
Your privacy as an individual and as a customer is important to us and information collected will be used in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, Hacking and Other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial of service attack or a distributed denial of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial of service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or any website linked to it.

Links From Our Site
Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Law and jurisdiction
Any contract between us and you shall be deemed to have been made in England and shall be governed in all respects under the provisions of English law.

Contacting Us
If you wish to contact us for any reason, please us our contact form