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How can we help?

Whether you're looking for advice and guidance before making a purchase, need installation and fitting information, want to know more about our innovative solutions like the Zeroth Energy System, or have a problem that requires our technical expertise; we're here to help you. 

The easiest way to talk to us is through our online form which directs your question to the right team who will quickly get back to you with an answer.

Contact us online

The easiest way to contact us is via our online form

  • Saves you looking for key information whilst on the phone
  • You can add attachments to your questions
  • You enquiry will go directly to the correct team
Online form

Talk to us today

Our friendly customer service teams are here to help you, be it with a question on something you already own or are thinking of buying. 

Call our Customer Support Team

0344 879 35 88*

The Customer Support Team can help with:

  • Looking for advice on buying a new product 
  • Help and support for a product you already own

Customer Services Opening Times:

Monday - Thursday:  08:30 - 17:00

Friday:  08:30 - 16:00

Saturday - Sunday: Closed

*Calls to us cost no more than a national rate call to an 01 or 02 number and are included in mobile bundled minutes.

Our Location

Glen Dimplex Heating and Ventilation,

Millbrook House, Grange Drive,

Hedge End,

Southampton,

SO30 2DF

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Looking for a specific product or information on our brands?

Glen Dimplex Heating and Ventilation is made up of a number of market-leading brands that come together to form a single provider of innovative and award winning products and solutions. Simply click on the logo of the specific brand you are looking for.

Got a question? Need help? Looking for more info?

Talk to us online