As a result of the ongoing Covid-19 situation and its impact on work and home conditions, we have had to reduce our normal working hours. In light of these exceptional current events, we have a responsibility to respond to urgent issues as a priority. We would like to thank all our customers for your understanding during this period.
How can we help?
Whether you're looking for advice and guidance before making a purchase, need installation and fitting information, want to know more about our innovative solutions like the Zeroth Energy System, or have a problem that requires our technical expertise; we're here to help you.
The easiest way to talk to us is through our online form which directs your question to the right team who will quickly get back to you with an answer.
Contact us online
The easiest way to contact us is via our online form
- Saves you looking for key information whilst on the phone
- You can add attachments to your questions
- You enquiry will go directly to the correct team
If you are unsatisfied with any of our products, please read our complaints procedure.
Customer Services Opening Times:
Monday - Thursday: 08:30 - 12:30 & 13:15 - 16:00
Friday: 08:30 - 12:30 & 13:15 - 15:30
Saturday - Sunday: Closed
Looking for a specific product or information on our brands?
Glen Dimplex Heating and Ventilation is made up of a number of market-leading brands that come together to form a single provider of innovative and award winning products and solutions. Simply click on the logo of the specific brand you are looking for.