Getting in touch with us

How can we help?

At Glen Dimplex Heating and Ventilation, we are proud of our market-leading, award-winning products and services.

Whether you're looking for advice and guidance before making a purchase, need installation and fitting information, want to know more about our innovative solutions like the Zeroth Energy System, or have a problem that requires our technical expertise; we're here to help you. 

The easiest way to talk to us is through our online form which directs your question to the right team who will quickly get back to you with an answer.


Contact us for help

Contact us now

The easiest way to contact us is via our online form. It saves you answering questions on the phone, you can attach files and your enquiry will go directly to the correct team.



Call our Home Customer Team

0344 879 35 88*

Mon - Thu  08:30 - 17:00

Friday         08:30 - 15:00


Call our Business Support Team

0344 879 35 87*

Mon - Thu  08:30 - 17:00

Friday         08:30 - 15:00


Head office address: Glen Dimplex Heating and Ventilation, Millbrook House, Grange Drive, Hedge End, Southampton, SO30 2DF

Looking for a specific product or information on our brands?

Glen Dimplex Heating and Ventilation is made up of a number of market-leading brands that come together to form a single provider of innovative and award winning products and solutions. Each of our brand websites has a wealth of information, including technical specifications, instruction manuals, buying guides, training documents and inspirational articles.  Simply click on the logo of the specific brand you are looking for.

Got a question? Need help? Looking for more info?

Talk to us online


*Calls to us cost no more than a national rate call to an 01 or 02 number and are included in mobile bundled minutes.