Accessibility statement

Glen Dimplex Heating and Ventilation recognises the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.

This statement explains the accessibility features we have implemented to help you use our website. They help to improve navigation for screen readers, keyboard navigation and text-only browsers among other things.

We've designed this site with accessibility in mind. Some of the general features include:

The use of clear, simple language which is easy to understand.

The use of common web conventions.

Avoiding the use of blinking or flickering elements.

The use of clean, screen reader friendly XHTML and Cascading Style Sheets (CSS)

We have strived to ensure our website conforms to level A compliance as specified by the Web Content Accessibility Guidelines (WCAG). In some cases the website provides enhanced features via JavaScript. Our goal is to provide equivalent functionality for users who are not able to use JavaScript and we are working hard to achieve this.

Background, text and colour

Careful use of text colours, size and background colours can help people with a range of visual impairments.

Our site is usable by anyone with colour deficient vision. The site's font and background colour to ensure there are no combinations against the different colour blindness conditions and ensured that all information is still clear.

We've designed all pages on our website so that all information that is conveyed with colour is also available without colour.

Fonts and type sizes

We have used clear, legible fonts for all text and headings. Additionally the text size can be increased or decreased by using setting in your browser.

Style sheets

This site uses cascading style sheets (CSS) for visual layout. Where possible, we've also made our website navigable, usable and readable if your browsing device does not support style sheets.

Images, multimedia and other non-text elements

We've made it possible to use our site without having to view graphics or images. Most essential non-text elements, such as images, animations, symbols, audio, video and multimedia have text equivalents. We've done this by providing descriptive alt attributes for them. Purely decorative graphics or formatting images have empty alt attributes.


Structuring a website so it is simple and streamlined to use helps to improve the experience for all. For example, placing page items in a logical order and making the website easy to navigate helps people with visual impairments, motor deficiencies and cognitive disabilities.

We've made navigation links consistent between pages throughout the site.

Non-text navigational elements

Where imperative for navigation purposes, non-text elements are given alternatives to give visually impaired and screen-reader users wider access to our website.

Pop-up windows

Our website does not use pop-up windows unless they are appropriate. Acceptable cases, for example, are when it is important to see the browser window you've just navigated from in the background.


This site uses inline frames to display press centre listings, when they are used however, a link is provided below to directly access the content.

Forms and tables

Tables are only used within this site to show tables of data, they are not used for layout.


Our website uses JavaScript attached to the page on load to improve usability.