Cookie Policy

Please see below our Internet of Things Cookies Policy for all Glen Dimplex Heating and Ventilation (GDHV) brands.

A cookie is a small file of letters and numbers that is sent to your browser and stored on the hard drive of your computer (or internet enabled device) when you visit a website or mobile app. The mobile apps in the Glen Dimplex IOT platform do not use cookies. If at any point in the future cookies are used in your app we will seek your consent appropriately and this policy will be updated accordingly. Examples of cookie categories are listed below.

Strictly Necessary Cookies

These cookies are necessary for a website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies

These cookies allow a website to count visits and traffic sources so it can measure and improve the performance of the site. They help it to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies it will not be known when you have visited the site and will not be able to monitor its performance.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by the website owner or by third party providers whose services have been added to the pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies

These cookies may be set through the site by advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Your Dimplex App may link through to third party websites which may also use cookies over which we have no control. We recommend that you check the relevant third party's privacy policy for information about any cookies that may be used.

You can configure your web browser to refuse cookies, to delete cookies, or to be informed if a cookie is set. You can find out how to do this by clicking "help" on your browser menu.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.allaboutcookies.org/

You should note that by deleting or blocking cookies, the Website may not function correctly, and you may not be able to access certain areas.