Internet of Things Cookie Policy

Last updated: 25 July 2023

A cookie is a small file of letters and numbers that is sent to your browser and stored on the hard drive of your computer (or internet enabled device) when you visit a website or mobile app. The App in the Glen Dimplex IOT platform uses cookies including session tokens used for logging in, storing in a cache on a device, APP storage space and a logging token. 

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Subject to obtaining your prior consent where required, we may place our cookies and third party business partners’ cookies on your device via the App. Any cookie that is not Strictly Necessary is not active by default and does not send information to the resource it is called from. We obtain your consent for cookies which are not strictly necessary. Accepting all cookies, makes all cookies active. You can modify your cookie preferences for the App at any time by following the instructions below in the section ‘How to Manage and Disable Cookies’. You should note that by deleting or blocking cookies, the App may not function correctly, and you may not be able to access certain functionalities.


Strictly Necessary Cookies

These cookies are necessary for the App to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your device to block or alert you about these cookies, but some parts of the site will not then work.


Name Domain Expiration Purpose


End of browser session 

Holds user membership data across tenants. The tenants a user is a member of and level of membership (Admin or User). 
x-ms-cpim-slice,, branded domain  End of browser session  Used to route requests to the appropriate production instance. 
x-ms-cpim-trans,, branded domain  End of browser session  Used for tracking the transactions (number of authentication requests to Azure AD B2C) and the current transaction. 
x-ms-cpim-sso:{Id},, branded domain  End of browser session  Used for maintaining the SSO session. This cookie is set as persistent, when Keep Me Signed In is enabled. 
x-ms-cpim-cache:{id}_n,, branded domain  End of browser session  Used for maintaining the request state. 
x-ms-cpim-csrf,, branded domain  End of browser session Cross-Site Request Forgery token used for CRSF protection.
x-ms-cpim-dc,, branded domain  End of browser session Used for Azure AD B2C network routing. 
x-ms-cpim-ctx,, branded domain  End of browser session Context
x-ms-cpim-rp,, branded domain  End of browser session Used for storing membership data for the resource provider tenant. 
x-ms-cpim-rc,, branded domain End of browser session Used for storing the relay cookie. 


Performance Cookies 

These cookies allow the App to count visits and traffic sources so we can measure and improve the performance of the App. The information these cookies collect may contain personal data or it may be aggregated and therefore anonymous. If you do not allow these cookies it will not be known when you have visited the App and will not be able to monitor its performance and/or provide you with certain assistance.  


Name Domain Expiry Purpose

APP Centre for Analytics


Cookies that record APP analytics and usage, primarily assigning and storing a User ID for each session 


Functional Cookies 

These cookies enable the App to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services have been added to the App. If you do not allow these cookies then some or all of these services may not function properly. At present, the App does not use any functional cookies.  

Targeting Cookies 

These cookies may be set through the site by advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. At present, the App does not use any targeting cookies.  


Our  Privacy Notice which applies to our treatment of the personal data we obtain via our cookies.


Your Dimplex App may link through to third party websites which may use cookies over which we have no control. We recommend that you check the relevant third party’s cookies and privacy policy for information about any cookies that may be used.


You can change your cookie preferences by going to the user settings page of the App.


We can change this Cookie Policy at any time. If we make changes to the Cookie Policy, we will let you know by posting the changed Cookie Policy on the App and updating the “Last Updated” section at the bottom of this Cookie Policy. However, if we make material changes to this Cookie Policy we will let you know by means of a prominent notice on our App and, where appropriate, we will let you know by sending you an email. It’s important that you review the changed Cookie Policy.


Questions, comments and requests regarding this Cookie Policy and your personal data are welcome and should be addressed to us at the below email and/or postal address:


Address: Data Protection Lead, Glen Dimplex, Old Airport Road, Cloughran, Co. Dublin, Ireland K67 DT89.

Last Updated: 25 July 2023